Thursday December 7, 2017
General FAQs

  1. What is the difference between Getty Images and iStock by Getty Images? Can I choose which one to apply to?

  2. Getty Images and iStock fall under the one company – Getty Images, Inc., but we license content through two main websites, Gettyimages.com and iStock.com. The good news is that you don’t need to choose between them! When you apply, our editors will review your work to determine where it would be best placed to maximize its visibility and sales potential, and invite you to sign the applicable legal agreement. The best work on iStock.com is also shown on Gettyimages.com, so in most cases, we offer our contributors an iStock agreement so that you can maximize your sales potential on both sites.

  3. What do you pay? When can I start earning royalties/money?

  4. Every time someone licenses your content, we pay you a royalty. For content licensed via iStock.com, royalty rates start at 15% for Photos and 20% for Videos and Illustrations, but Exclusive contributors can earn from 25% to 45% – learn more here. For content licensed via GettyImages.com, rates start at 20% for RF still images and 25% for RF video.

    When you are accepted as a contributor, you must complete your tax and payment information. You will have the choice of receiving royalties via Payoneer or PayPal in US Dollars (USD). Then, if you upload great content and customers license it, you’ll receive a royalty.

  5. What is Royalty-free licensing?

  6. Royalty-free (RF) imagery is licensed non-exclusively for any use, in perpetuity, for a one-time fee, allowing maximum flexibility for customers in an easy to understand license model.

  7. What is Rights Managed licensing?

  8. Rights Managed (RM) imagery is licensed for specific uses, allowing us to track sales and sometimes sell ‘Exclusive’ licenses to customers who need to control how the content is used.

  9. Do I retain the copyright of the work I submit?

  10. Yes. You can only submit content where you are the copyright holder or authorized representative. You will retain the copyright of all content you submit to us.

  11. Do I have to submit my work exclusively to you during our relationship, or can I sell or license it with other people? What is ‘exclusivity’?

  12. The work you can submit to anyone else while you are working with us depends on which agreement you are offered and the type of exclusivity it provides, as follows:

    a. Non-exclusive (iStock only): This is the way most contributors start with us. You can submit your original work to us and to third parties like other stock agencies, as well as licensing it directly yourself.

    b. Contributor Exclusive (iStock only): When you’re ready, you can apply to become Exclusive with iStock. This means you can submit all your photos, illustrations and videos for stock licensing only to iStock, and no one else. We offer an exclusive catalogue of content to our clients which they cannot license from anyone else and in return, you’ll get higher royalties. Learn more here.

    c. File Exclusive (Getty Images only): This means any files (photos, videos, illustrations, etc.) you submit to us must be exclusive to Getty Images. As a Getty Images contributor, you will not be permitted to directly license Accepted Content (or Similars) yourself or submit it to any other stock agency or Third Party.

  13. Do I need permission from the people, property or locations featured in my imagery before I submit them to you?

  14. Yes. With your application, and as a contributor, you must submit written permission from the people, property or locations featured in your imagery, wherever required, using model and property releases. Learn more here.

  15. What are the legal terms for submitting my content?

  16. For iStock.com please review our Artist's Supply Agreement, and for Gettyimages.com please review our Contributor Agreement Fact Sheet.

  17. I am under 18 years old. Can I become a contributor?

  18. We require that you be at least 18 years of age to contribute to us.

  19. Can I work with you as a business?

  20. Yes. When you first apply, please use your correct full name and email address.
    If your application is approved, please note that you will be required to submit your business information when you enter your tax details after the main application process.

Application FAQs

  1. How long will it take for my application to be reviewed?

  2. You should expect to hear from us within 30 business days. If you are accepted to work with us, you will receive an email invitation confirming that we’ve invited you to contribute to either Getty Images or iStock by Getty Images, and containing instructions how to complete enrollment. Please check your spam/junk folders as the email can occasionally be placed there.

  3. Can I upload additional content to my application?

  4. No. Once you have submitted your application, you cannot add additional content.

  5. What size should my application samples be?

  6. Photo and illustration files should be in JPEG format and sized no larger than 3GB. Video samples must be in .MOV format with a maximum size of 3GB. Please do not submit any show reels or edited narrative work. Only clips intended for stock use will be considered.

  7. Does the content I submit here appear on your website(s)?

  8. No. Approved application samples can flow through to our upload system and can be found as an unfinished submission. If you are unable to find a them, this would indicate that your files did not flow through and you would have to resubmit them as a new submission.

  9. The files in my application are not uploading. What do I do next?

  10. Check your internet bandwidth and that your files are in one of our supported formats.

  11. Why might I receive an invite to join iStock by Getty Images instead of Getty Images?

  12. When submitting your application and samples, you will be considered for either iStock by Getty Images or Getty Images. Our editors will make this decision based on where they feel your content will be best suited to increase its sales potential.

  13. The link in my invitation does not work.

  14. Our invitations contain a specialized enrollment link that expires within 60 days. Please contact us here if you would like a new invitation to be sent to you.

    I am receiving the error “Your username already exists” when trying to enroll via the link in my invitation.
    If you already have a gettyimages.com customer account, you will receive the message, "Username already exists," when trying to create a new profile. Please click the, “sign in here” link instead of creating a new profile, and use your gettyimages.com login credentials. If you don’t know your password, you can reset it here. Make sure you enter your email address as both the username and the email address field to receive your password reset email. If you do not receive your password reset please contact us.